All our products are offered on a prepayment basis. As soon as we receive your payment after the purchase has been completed, we will promptly process your order.

Please note that returns are unfortunately not possible. We naturally hope that you are satisfied with your selected items. If you have any concerns about your order, please feel free to contact us via email or telephone.

We strive to offer our products in all countries. Please note that customs duties, if applicable, are not included in the purchase price.

We make every effort to process your order as quickly as possible. Since some of our candles are customized exclusively to your wishes, our shipping time is around 5 working days.